The peak–end rule in evaluating product user experience: The chronological evaluation of past impressive episodes on overall satisfaction-Reference-Cited by-同舟云学术

The peak–end rule in evaluating product user experience: The chronological evaluation of past impressive episodes on overall satisfaction

Published:2022-03-10 Issue:3 Volume:32 Page:256-267
ISSN:1090-8471
Container-title:Human Factors and Ergonomics in Manufacturing & Service Industries
language:en
Short-container-title:Hum Ftrs & Erg Mfg Svc

Author:

Doi Toshihisa¹^ORCID,Doi Sayoko²,Yamaoka Toshiki²

Affiliation:

1. Department of Intelligent Mechanical Systems Okayama University Okayama Japan

2. Department of Apparel and Space Design Kyoto Women's University Kyoto Japan

Publisher

Wiley

Subject

Industrial and Manufacturing Engineering,Human Factors and Ergonomics

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1002/hfm.20951

Reference38 articles.

1. Bastiaasen M. C. M.(2020).Leisure experience research—A new theoretical and empirical framework.https://www.worldleisure.org/leisure-experience-research-a-new-theoretical-and-eempirica-framework/

2. Integrating the Peak-end Rule and the Kano Model in Assessing the Product-use Process

3. The effects of interaction sequencing on user experience and preference

4. Evaluations of pleasurable experiences: The peak-end rule

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