1. (2002). Looking for learning in visitor talk: A methodological exploration. In & (Eds.), Learning conversations in museums (pp. 259-303). Mahwah, NJ: Lawrence Erlbaum.
2. (2003, Oct.). To partition or not to partition: The impact of walls on visitor behavior at an exhibit cluster. Paper presented at the annual meeting of the Association of Science-Technology Centers, Minneapolis.
3. & (2003). Assessing techniques for facilitating meaning-making by science museum visitors. Paper presented at the annual meeting of the American Educational Research Association, Chicago.
4. Designing With Multiple Interactives: Five Common Pitfalls
5. American Association of Museums. (1992). Excellence and equity: Education and the public dimension of museums. Washington DC: American Association of Museums.