Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot
Author:
Affiliation:
1. Department of Marketing, ESG Business School (École des Sciences de la Gestion) Université du Québec à Montréal Montreal Quebec Canada
Funder
Social Sciences and Humanities Research Council of Canada
Publisher
Wiley
Subject
Marketing,Applied Psychology
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21548
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