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2. (1993). Creating a government that works better and costs less: Report of the National Performance Review. Washington, DC: U.S. Government Printing Office.
3. ASSESSING MANAGERS' SATISFACTION WITH STAFFING SERVICES
4. The National Commission on the State and Local Public Service. (1993). Hard truths/tough choices: An agenda for state and local reform. Albany, NY: The Nelson A. Rockefeller Institute of Government.