Analysis of Factors Influencing Telephone Call Response Rate in an Epidemiological Study

Author:

Matías-Guiu Jorge1,Serrano-Castro Pedro Jesús2,Mauri-Llerda José Ángel3,Hernández-Ramos Francisco José4,Sánchez-Alvarez Juan Carlos5,Sanz Marisa6

Affiliation:

1. Department of Neurology, Hospital Clínico San Carlos, Avenida Prof. Martín Lagos S/N, 28040 Madrid, Spain

2. Neurology and Neurophysiology Unit, Complejo Hospitalario Torrecárdenas, 04009 Almería, Spain

3. Department of Neurology, Hospital Clínico Universitario Lozano Blesa, 50009 Zaragoza, Spain

4. Neurology Unit, Complejo Hospitalario Llerena-Zafra, 06900 Badajoz, Spain

5. Department of Neurology, Hospital Clínico Universitario San Cecilio, 18012 Granada, Spain

6. Research Operations Office, IT Department, Spanish Society of Neurology, San Sebastian de los Reyes, 28701 Madrid, Spain

Abstract

Descriptive epidemiology research involves collecting data from large numbers of subjects. Obtaining these data requires approaches designed to achieve maximum participation or response rates among respondents possessing the desired information. We analyze participation and response rates in a population-based epidemiological study though a telephone survey and identify factors implicated in consenting to participate. Rates found exceeded those reported in the literature and they were higher for afternoon calls than for morning calls. Women and subjects older than 40 years were the most likely to answer the telephone. The study identified geographical differences, with higher RRs in districts in southern Spain that are not considered urbanized. This information may be helpful for designing more efficient community epidemiology projects.

Publisher

Hindawi Limited

Subject

General Environmental Science,General Biochemistry, Genetics and Molecular Biology,General Medicine

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