Post-Pandemic Remote Supervision and Evaluation in Higher Education Academic Programs

Abstract

The aim of the research presented is to implement the process of evaluation and remote supervision of academic programs (AP) of the Incorporated Institutions (II) to a Mexican University, through a integral information system to record the level of compliance with each of the quality indicators and standards. It is justified from a gap in the post-pandemic remote academic-administrative evaluation and supervision process, for the fulfillment of curricular criteria and indicators, by not incorporating the use of ITC in these processes through an information system for the adequate supervision of AP. The methodological design focuses on a qualitative, exploratory-descriptive study, a case study method, with a non-probabilistic sample of 10 higher education institutions. The results show the need to incorporate ITC in these processes, to systematize the information for both face-to-face and remote processes. Consequently, a Integral System of Evaluation and Academic Supervision for Higher Education was developed that allows obtaining efficient results systematically and permanently from the evaluation and supervision of the AP of II, to record the level of compliance of each one of the quality indicators and standards.