How has process assessment been automated by organizations? A systematic literature mapping
Author:
Affiliation:
1. Federal University of Santa Catarina
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3466933.3466978
Reference42 articles.
1. The new industrial engineering: information technology and business process redesign;Davenport T;Sloan Manage Rev,1990
2. Kohlbacher M. 2010. The Effects of Process Orientation: A Literature Review. Business process management journal 16 1 135-152. Kohlbacher M. 2010. The Effects of Process Orientation: A Literature Review. Business process management journal 16 1 135-152.
3. OMG. 2008. Business Process Maturity Model (BPMM). Available at: http://www.omg.org/spec/BPMM/. OMG. 2008. Business Process Maturity Model (BPMM). Available at: http://www.omg.org/spec/BPMM/.
4. Assessment model for organizational business process maturity with a focus on BPM governance practices;de Boer F.G.;Journal of Business Process Management,2015
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