Integrating BPMN with DMN to model complex Public Services: The case of Getting a Transportation Card for Disabled in Greece

Author:

Tambouris Efthimios1ORCID,Tavantzis Theocharis1ORCID,Vergidis Konstantinos1ORCID,Gerontas Alexandros1ORCID,Tarabanis Konstantinos2ORCID

Affiliation:

1. Department of Applied Informatics, School of Information Sciences, University of Macedonia, Greece

2. Information Technologies Institute, Centre for Research and Technology Hellas (CERTH), Greece and Department of Business Administration, School of Business Administration, University of Macedonia, Greece

Funder

European Commission

Publisher

ACM

Reference17 articles.

1. Walser Konrad , Schaffroth Marc . 2011. BPM and BPMN as Integrating Concepts in eGovernment - The Swiss eGovernment BPM Ecosystem . In Communications in Computer and Information Science, vol 138 . Springer , Berlin, Heidelberg . doi: 10.1007/978-3-642-23135-3_6 10.1007/978-3-642-23135-3_6 Walser Konrad, Schaffroth Marc. 2011. BPM and BPMN as Integrating Concepts in eGovernment - The Swiss eGovernment BPM Ecosystem. In Communications in Computer and Information Science, vol 138. Springer, Berlin, Heidelberg. doi: 10.1007/978-3-642-23135-3_6

2. Gabryelczyk Renata , Kulesza Piotr , and Rakowska Elzbieta . 2018. Improving public sector performance by using business process modelling and measurement: a case study analysis.In Sinergie Italian Journal of Management, (102) , pp.115– 132 . doi:10.7433/s102.2017.09. 10.7433/s102.2017.09 Gabryelczyk Renata, Kulesza Piotr, and Rakowska Elzbieta. 2018. Improving public sector performance by using business process modelling and measurement: a case study analysis.In Sinergie Italian Journal of Management, (102), pp.115–132. doi:10.7433/s102.2017.09.

3. Hasić Faruk , De Smedt Johannes, and Vanthienen Jan. 2018 . Augmenting processes with decision intelligence: Principles for integrated modelling.In Decision Support Systems , vol. 107 , pp. 1– 12 . doi: 10.1016/j.dss.2017.12.008. 10.1016/j.dss.2017.12.008 Hasić Faruk, De Smedt Johannes, and Vanthienen Jan. 2018. Augmenting processes with decision intelligence: Principles for integrated modelling.In Decision Support Systems, vol. 107, pp. 1–12. doi: 10.1016/j.dss.2017.12.008.

4. OMG. 2021. " Decision Model and Notation (DMN 1.3)". Retrieved at Oct 1, 2022 from https://www.omg.org/spec/DMN. OMG. 2021. "Decision Model and Notation (DMN 1.3)". Retrieved at Oct 1, 2022 from https://www.omg.org/spec/DMN.

5. Hasić Faruk , De Smedt Johannes , and Vanthienen Jan . 2018 . Redesigning Processes for Decision – Awareness: Strategies for Integrated Modelling . In 11th International Conference on the Quality of Information and Communications Technology (QUATIC) , September 2018. pp. 247 - 250 , doi: 10.1109/QUATIC.2018.00043 10.1109/QUATIC.2018.00043 Hasić Faruk, De Smedt Johannes, and Vanthienen Jan. 2018. Redesigning Processes for Decision – Awareness: Strategies for Integrated Modelling. In 11th International Conference on the Quality of Information and Communications Technology (QUATIC), September 2018. pp. 247-250, doi: 10.1109/QUATIC.2018.00043

Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Accessible Dialog System for Public Service Information Provision: The Case of Transportation Card for the Disabled;Proceedings of the 27th Pan-Hellenic Conference on Progress in Computing and Informatics;2023-11-24

2. Towards exploiting BPMN and DMN in public service modeling;Proceedings of the 27th Pan-Hellenic Conference on Progress in Computing and Informatics;2023-11-24

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