Accessible Dialog System for Public Service Information Provision: The Case of Transportation Card for the Disabled-Reference-Cited by-同舟云学术

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Accessible Dialog System for Public Service Information Provision: The Case of Transportation Card for the Disabled

Published:2023-11-24 Issue: Volume: Page:88-94
ISSN:
Container-title:Proceedings of the 27th Pan-Hellenic Conference on Progress in Computing and Informatics
language:
Short-container-title:

Author:

Ampatzidou Elisavet¹^ORCID,Dasyra Evmorfia Elpida¹^ORCID,Promikyridis Rafail¹^ORCID,Tambouris Efthimios¹^ORCID

Affiliation:

1. Applied Informatics, University of Macedonia, Greece

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3635059.3635073

Reference16 articles.

1. Future of e-Government: An integrated conceptual framework

2. Defining digital transformation: Results from expert interviews

3. The tension between user-centred design and e-government services

4. inGOV. (2020). Reengineering and digitalization of the issuing and renewal procedure of the disabled citizens discount cards for public transportation in the Region of Thessaly. https://ingov-project.eu/about/pilots-greece/

5. Tambouris, E., Kliafas, A., Kalampokis, E., & Tarabanis, K. (2010). REDUCING ADMINISTRATIVE BURDEN THROUGH ONLINE DIALOGUES: THE CASE OF DECLARING A PROPERTY TO THE HELLENIC CADASTRE. Retrieved September 23, 2023, from https://kalampokis.github.io/Papers/Reducing%20Administrative%20Burdens%20through%20online%20dialogues_EGOV09.pdf

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