Customer eXperience

Author:

Rusu Virginica1,Rusu Cristian2,Botella Federico3,Quiñones Daniela2

Affiliation:

1. Universidad de Playa Ancha, Valparaíso, Chile

2. Pontificia Universidad Católica de Valparaíso, Valparaíso, Chile

3. I.U.Centro de Investigación Operativa, Universidad Miguel Hernández, Elche, España

Publisher

ACM

Reference16 articles.

1. All About UX. Retrieved April 24 2018 from www.allaboutux.org All About UX. Retrieved April 24 2018 from www.allaboutux.org

2. Business Transformation through Service Science: The Road Ahead

3. CX Goes Mainstream. The Customer Experience Industry Report. 2018. UserTesting Inc. Retrieved April 24 2018 from https://www.usertesting.com/ CX Goes Mainstream. The Customer Experience Industry Report. 2018. UserTesting Inc. Retrieved April 24 2018 from https://www.usertesting.com/

4. Playability: analysing user experience in video games

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