Towards intelligent incident management: why we need it and how we make it-Reference-Cited by-同舟云学术

Towards intelligent incident management: why we need it and how we make it

Published:2020-11-07 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 28th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering
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Author:

Chen Zhuangbin¹,Kang Yu²,Li Liqun²,Zhang Xu²,Zhang Hongyu³,Xu Hui⁴,Zhou Yangfan⁴,Yang Li⁵,Sun Jeffrey⁵,Xu Zhangwei⁵,Dang Yingnong⁵,Gao Feng⁵,Zhao Pu²,Qiao Bo²,Lin Qingwei²,Zhang Dongmei²,Lyu Michael R.¹

Affiliation:

1. Chinese University of Hong Kong, China

2. Microsoft Research, China

3. University of Newcastle, Australia

4. Fudan University, China

5. Microsoft Azure, USA

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3368089.3417055

Reference40 articles.

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2. Toward Web Service Dependency Discovery for SOA Management

3. Aaron Brown Gautam Kar and Alexander Keller. 2001. An active approach to characterizing dynamic dependencies for problem determination in a distributed environment. In Proceedings of the 2001 IEEE/IFIP International Symposium on Integrated Network Management. Integrated Network Management VII. Integrated Management Strategies for the New Millennium (Cat. No. 01EX470 ). IEEE 377-390. Aaron Brown Gautam Kar and Alexander Keller. 2001. An active approach to characterizing dynamic dependencies for problem determination in a distributed environment. In Proceedings of the 2001 IEEE/IFIP International Symposium on Integrated Network Management. Integrated Network Management VII. Integrated Management Strategies for the New Millennium (Cat. No. 01EX470 ). IEEE 377-390.

4. An Empirical Investigation of Incident Triage for Online Service Systems

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