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2. Eleni Adamopoulou and Lefteris Moussiades . 2020. An Overview of Chatbot Technology . In Artificial Intelligence Applications and Innovations(IFIP Advances in Information and Communication Technology) , Ilias Maglogiannis, Lazaros Iliadis, and Elias Pimenidis (Eds.). Springer International Publishing , Cham , 373–383. https://doi.org/10.1007/978-3-030-49186-4_31 10.1007/978-3-030-49186-4_31 Eleni Adamopoulou and Lefteris Moussiades. 2020. An Overview of Chatbot Technology. In Artificial Intelligence Applications and Innovations(IFIP Advances in Information and Communication Technology), Ilias Maglogiannis, Lazaros Iliadis, and Elias Pimenidis (Eds.). Springer International Publishing, Cham, 373–383. https://doi.org/10.1007/978-3-030-49186-4_31
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5. Stephen Atlas . 2023. ChatGPT for Higher Education and Professional Development: A Guide to Conversational AI . College of Business Faculty Publications (Jan . 2023 ). https://digitalcommons.uri.edu/cba_facpubs/548 Stephen Atlas. 2023. ChatGPT for Higher Education and Professional Development: A Guide to Conversational AI. College of Business Faculty Publications (Jan. 2023). https://digitalcommons.uri.edu/cba_facpubs/548