Owning Mistakes Sincerely: Strategies for Mitigating AI Errors-Reference-Cited by-同舟云学术

Owning Mistakes Sincerely: Strategies for Mitigating AI Errors

Published:2022-04-29 Issue: Volume: Page:
ISSN:
Container-title:CHI Conference on Human Factors in Computing Systems
language:
Short-container-title:

Author:

Mahmood Amama¹,Fung Jeanie W²,Won Isabel²,Huang Chien-Ming¹

Affiliation:

1. Computer Science, Johns Hopkins University, United States

2. Johns Hopkins University, United States

Funder

NSF (National Science Foundation)

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3491102.3517565

Reference52 articles.

1. Gavin Abercrombie , Amanda Cercas Curry , Mugdha Pandya , and Verena Rieser . 2021. Alexa , Google, Siri : What are Your Pronouns? Gender and Anthropomorphism in the Design and Perception of Conversational Assistants . arXiv preprint arXiv:2106.02578( 2021 ). Gavin Abercrombie, Amanda Cercas Curry, Mugdha Pandya, and Verena Rieser. 2021. Alexa, Google, Siri: What are Your Pronouns? Gender and Anthropomorphism in the Design and Perception of Conversational Assistants. arXiv preprint arXiv:2106.02578(2021).

2. ‘Ooh whoops I'm sorry! Teenagers' use of English apology expressions

3. Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots

4. Dennis Benner , Edona Elshan , Sofia Schöbel , and Andreas Janson . 2021 . What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents . In International Conference on Information Systems (ICIS). Dennis Benner, Edona Elshan, Sofia Schöbel, and Andreas Janson. 2021. What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents. In International Conference on Information Systems (ICIS).

5. I’m Sorry About the Rain! Superfluous Apologies Demonstrate Empathic Concern and Increase Trust

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