Usability testing of a healthcare chatbot: Can we use conventional methods to assess conversational user interfaces?
Author:
Affiliation:
1. Ulster University, United Kingdom
2. university of ulster, United Kingdom
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3335082.3335094
Reference28 articles.
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3. Raluca Budiu. 2018. The User Experience of Chatbots. Raluca Budiu. 2018. The User Experience of Chatbots.
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