Heuristic Evaluation of Conversational Agents-Reference-Cited by-同舟云学术

Heuristic Evaluation of Conversational Agents

Published:2021-05-06 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
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Author:

Langevin Raina¹,Lordon Ross J²,Avrahami Thi³,Cowan Benjamin R.⁴,Hirsch Tad⁵,Hsieh Gary¹

Affiliation:

1. Human Centered Design & Engineering University of Washington, United States

2. Microsoft, United States

3. Rulai, United States

4. School of Information & Communication Studies University College Dublin, Ireland

5. Department of Art + Design Northeastern University, United States

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3411764.3445312

Reference26 articles.

1. Guidelines for Human-AI Interaction

2. New heuristics for understanding older adults as web users;Chisnell E;Technical Communication,2006

3. Leigh Clark Phillip Doyle Diego Garaialde Emer Gilmartin Stephan Schlögl Jens Edlund Matthew Aylett João Cabral Cosmin Munteanu and Benjamin Cowan. 2018. The state of speech in hci: Trends themes and challenges. arXiv preprint arXiv:1810.06828(2018). Leigh Clark Phillip Doyle Diego Garaialde Emer Gilmartin Stephan Schlögl Jens Edlund Matthew Aylett João Cabral Cosmin Munteanu and Benjamin Cowan. 2018. The state of speech in hci: Trends themes and challenges. arXiv preprint arXiv:1810.06828(2018).

4. What Makes a Good Conversation?

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