Learning by doing with simulated intelligent help-Reference-Cited by-同舟云学术

Learning by doing with simulated intelligent help

Published:1988-09 Issue:9 Volume:31 Page:1064-1079
ISSN:0001-0782
Container-title:Communications of the ACM
language:en
Short-container-title:Commun. ACM

Author:

Carroll John¹,Aaronson Amy²

Affiliation:

1. IBM T. J. Watson Research Center, Yorktown Heights, NY

2. IBM US Marketing and Services Group, Franklin Lakes, NJ

Abstract

Intelligent advisory interfaces will afford new approaches to help and training problems, however little is known about the usability of such facilities. This recent study indicates that although intelligent help can support users, there are also specific potential problems.

Publisher

Association for Computing Machinery (ACM)

Subject

General Computer Science

Link

https://dl.acm.org/doi/pdf/10.1145/48529.48531

Reference38 articles.

1. The answer is in the question: a protocol study of intelligent help

2. Intelligent help in a one-shot dialog

3. University computing advisory services: The study of the man-computer interface. Softw.--PrlEct;Alty J.L.;Exp.,1980

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