Role of word of mouth in online store loyalty
Author:
Affiliation:
1. Whitman School of Management, Syracuse University, NY
2. University of Wisconsin, Milwaukee
3. State University of New York at Buffalo
Abstract
Publisher
Association for Computing Machinery (ACM)
Subject
General Computer Science
Link
https://dl.acm.org/doi/pdf/10.1145/1325555.1325572
Reference6 articles.
1. On risk, convenience, and Internet shopping behavior
2. Dominance analysis: A new approach to the problem of relative importance of predictors in multiple regression.
3. Managing Customer-Initiated Contacts with Manufacturers: The Impact on Share of Category Requirements and Word-of-Mouth Behavior
4. Social influence and end-user training
5. A Study of Online Transaction Self-Efficacy, Consumer Trust, and Uncertainty Reduction in Electronic Commerce Transaction
Cited by 76 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. What motivates international tourists’ positive word-of-mouth? The effect of individualist and collectivist cultural orientations;Tourism Review;2024-04-29
2. Discussion of the impact of online tax community advice on individual taxpayer decision-making;Advances in Accounting;2023-12
3. Coordination in Multibrand, Multimedia Advertising: Is It Always a Good Thing?;Information Systems Research;2023-08-24
4. Complied by Belief Consistency: The Cognitive-Information Lens of User-Generated Persuasion;Journal of Theoretical and Applied Electronic Commerce Research;2023-02-16
5. Patient experience in community pharmacies from an experiential marketing perspective: structural equation model;Journal of Research in Pharmacy;2023
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3