Retention of Student Affairs Professionals: Compensation, Remote Work, Flexibility, and Advancement Opportunities

Abstract

Student affairs professionals are at risk of leaving both their jobs and higher education in general ( Marshall et al., 2016 ; NASPA, 2022 ). A survey of higher ed professionals was conducted in May of 2022 examining student affairs professionals’ likelihood of leaving their jobs, why they are considering leaving, and what factors may contribute to their retention. Results revealed that two-thirds of student affairs professionals are at least somewhat likely to look for other employment opportunities in the next 12 months. Compensation, remote work, job flexibility, and opportunities for advancement emerged as primary reasons student affairs professionals look for other employment. Compared to other position areas, student affairs professionals are disproportionately less satisfied with their salaries, and a higher salary was the most common reason cited for looking for other employment. Job satisfaction had the strongest correlation with the likelihood of looking for other employment opportunities. Remote work, age, and increased work demands since the pandemic were also associated with the likelihood of looking for other employment. Recommendations for improving the retention of student affairs professionals are discussed.