IT Service Management: A Cross-national Study of ITIL Adoption
Author:
Publisher
Association for Information Systems
Subject
Information Systems
Cited by 26 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. A Case Study on Cyber-Agility in IT Service Management;Advances in IT Standards and Standardization Research;2024-06-30
2. IT Governance Frameworks and Standards for Resilient Healthcare Organizations;Advances in IT Standards and Standardization Research;2024-06-30
3. Addressing Knowledge Gaps in ITSM Practice with “Learning Digital Commons”: A Case Study;Information Systems Frontiers;2024-03-26
4. The importance of ITIL4 adoption for IT service management in insurance companies;2023 46th MIPRO ICT and Electronics Convention (MIPRO);2023-05-22
5. AHP evaluation of rigorous and agile IT service design-building phases-workflows in data centers;The Journal of Supercomputing;2023-05-12
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