1. THE IMPACT OF SERVICE QUALITY ON ORGANIZATIONAL PERFORMANCE IN THE MOBILE TELECOMMUNICATIONS SECTOR IN EGYPT
2. Abdul-Qadir, A,B., Abubakar, H.S., & Utomi, Q.A.R. (2021). Impact of Service Quality on Customer Retention of Listed Food and Beverages Companies in Kaduna State. Gusau International Journal of Management and Social Sciences, 4(1), 47 – 64.
3. Adetayo, A., Senathirajah, A.R.S., Devasia, S.N., & Haque, R. (2022). Modelling Consumer Perception of Service Quality in Banks, Res Militaris, European Journal of Military Studies, vol.12, n°2, Summer-Autumn 2022, 1357-1373. https://resmilitaris.net/menu-script/index.php/resmilitaris/article/view/207/137
4. Ahmed, S., Khalil, M.A., Chawdhury, B., Haque, R., & Senathirajah, A.R.S. (2022). Motivators and Barriers Of Artificial Intelligent (AI) Based Teaching. Eurasian Journal of Educational Research, 100(S), 74-89. https://ejer.com.tr/motivators-and-barriers-of-artificial-intelligent-ai-based-teaching/ DOI: 10.14689/ejer.2022.100.006
5. Service quality, customer satisfaction and loyalty in the Yemeni mobile service market