The Effect of Transformational Leadership and Organizational Commitment to Employee Performance with Citizenship Organization (OCB) Behavior as Intervening Variables (At PT Sarana Arga Gemeh Amerta in Denpasar City)

Abstract

Organizations that are successful in achieving goals and being able to fulfill their social responsibilities will depend largely on their leaders. The transformational leadership style can encourage and motivate employees to increase the extra role and performance of employees towards the organization. The purpose of this study is to analyze and explain the influence of transformational leadership and organizational commitment to employee performance with organizational citizenship behavior as intervening variable at PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar. The research population is the employees of PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar with the number of samples is 88 respondents. The sampling technique used is proportional random sampling. The research instrument used questionnaire and analysis method using Partial Least Square (PLS) with SmartPLS v 3.0 software. The results of this study show that (1) transformational leadership has a negative effect on employee performance (2) organizational commitment has a significant positive effect on employee performance (3) transformational leadership has a significant positive effect on organizational citizenship behavior (4) organizational commitment has significant positive effect on organizational citizenship behavior (5) organizational citizenship behavior has a significant positive effect on employee performance (6) organizational citizenship behavior fully and positively and significantly mediates relationship between transformational leadership and employee performance (7) organizational citizenship behavior mediate partially and positively and significantly to the relationship between organizational commitment and employee performance. Suggestions on research that is transformational leadership should be preferred by managers because based on the results of research that transformational leadership variables have a negative effect on employee performance. Employees are also advised to further improve mutual attitudes and pay attention to its extraneous role to the organization as it can improve employee performance. Furthermore, further research can broaden the research orientation within the larger organizational and population scope and add other variables.