Mind Matters: Exploring Employees' Mental Health Literacy in the Hotel Industry

Author:

Mazlan Nurfatihah,Sumarjan Norzuwana,Ahmad Khairun Najiah,Nazlan Nadia Hanin,Suhartanto Dwi

Abstract

One in five hospitality employees suffers from work-related mental health issues. Thus, promoting mental health literacy could better manage employees’ mental health. This study aims to explore mental health literacy among hotel employees. Ten hotel employees from four- and five-star hotels in Malaysia were interviewed and thematic analysis was conducted. Findings show employees demonstrated sound mental health literacy manifested into four themes: function of mental health, mental illness contributors, implications of mental illness, and intervention techniques. Mental health literacy empowers employees to recognize signs of mental illness, promoting prompt help-seeking and preventing further deterioration of mental health.

Publisher

e-IPH Ltd.

Subject

General Earth and Planetary Sciences,Water Science and Technology,Geography, Planning and Development

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