When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform

Published:2021-01-07 Issue:6 Volume:30 Page:1565-1582
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Burtch Gordon¹^ORCID,Hong Yili²^ORCID,Kumar Senthil³

Affiliation:

1. Carlson School of Management University of Minnesota 321 19th Ave. S. Minneapolis Minnesota 55455 USA

2. C.T. Bauer College of Business University of Houston 4750 Calhoun Rd Houston Texas 77204 USA

3. Humphrey School of Public Affairs 301 19th Ave. S. Minneapolis Minnesota 55455 USA

Funder

National Science Foundation

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/poms.13341

Reference52 articles.

1. Skill Management in Large-Scale Service Marketplaces

2. The Option Value of Returns: Theory and Empirical Evidence

3. The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market

4. The Skill Content of Recent Technological Change: An Empirical Exploration

5. Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior

Cited by 8 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Informing or persuading? Unveiling the complex dynamics of live chat in online labor markets;Journal of Retailing and Consumer Services;2024-09

2. The impacts of live chat on service–product purchase: Evidence from a large online outsourcing platform;Information & Management;2024-04

3. Cloud-Kitchens: Value Creation Through Co-Location;Production and Operations Management;2024-02

4. Customer misbehavior and service providers’ risk perception in the sharing economy;Journal of Business Research;2024-01

5. Consumer Satisfaction with the Online Dispute Resolution on a Second-Hand Goods-Trading Platform;Sustainability;2023-02-09

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号京ICP备18003416号-3