1. ‘Collaborative Networks, Structural Holes and Innovation: A Longitudinal Study’;Ahuja;Administrative Science Quarterly,2000
2. ‘Removing the Fuzziness from the Front-end of Service Innovations through Customer Interactions’;Alam;Industrial Marketing Management,2006
3. ‘Fostering Innovation in Public Services’;Aldbury;Public Money & Management,2005
4. Audit Commission. 2007 Seeing the Light. Innovation in Local Public Services
5. Australian Government Management Advisory Committee. 2010 Empowering Change: Fostering Innovation in the Australian Public Service