The Effect of Banks' IT Investments on the Digitalization of their Customers-Reference-Cited by-同舟云学术

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The Effect of Banks' IT Investments on the Digitalization of their Customers

Published:2020-01 Issue:S1 Volume:11 Page:9-17
ISSN:1758-5880
Container-title:Global Policy
language:en
Short-container-title:Glob Policy

Author:

Carbó‐Valverde Santiago¹²³,Cuadros‐Solas Pedro J.¹³,Rodríguez‐Fernández Francisco³⁴,

Affiliation:

1. CUNEF

2. Bangor University

3. Funcas

4. University of Granada

Funder

Fundación de las Cajas de Ahorros

Publisher

Wiley

Subject

Law,Management, Monitoring, Policy and Law,Political Science and International Relations,Economics and Econometrics,Global and Planetary Change

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/1758-5899.12749

Reference48 articles.

1. Customers perspectives on adoption of cloud computing in banking sector

2. Does IT investment improve bank performance? Evidence from Europe

3. The Economic Effects of Technological Progress: Evidence from the Banking Industry

4. Technological Progress and the Geographic Expansion of the Banking Industry

5. Service quality in Internet banking: the importance of customer role

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