Repairing Trust to Preserve Balance: A Balance-Theoretic Approach to Trust Breach and Repair in Groups
Author:
Affiliation:
1. School of Business; Queen's University at Kingston; Kingston; ON; Canada
2. Asper School of Business; University of Manitoba; Winnipeg; MB; Canada
Publisher
Wiley
Subject
Strategy and Management,Communication
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/ncmr.12003/fullpdf
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4. Attitudinal balance and cause-related marketing: An empirical application of balance theory;Basil;Journal of Consumer Psychology,2006
5. Trusting and trustworthiness: What are they, how to measure them, and what affects them;Ben-Ner;Journal of Economic Psychology,2010
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