The value of personal professional financial advice to clients: A systematic quantitative literature review

Author:

MacDonald Kirsten L.1ORCID,Loy Ellana1ORCID,Brimble Mark1,Wildman Karen1

Affiliation:

1. Department of Accounting, Finance and Economics, Griffith Business School Griffith University, Gold Coast Campus Southport Queensland Australia

Abstract

AbstractFinancial advice is perceived to be inaccessible and complicated with consumers at the mercy of a sector under sustained scrutiny, raising questions about value for clients. This study systematically reviews the literature on the value of financial advice. Extant research focuses on financial benefits and lacks a holistic view of value and the factors impacting it. Gaps exist across non‐financial benefits, geographic regions and over time. We call for a sustained and coordinated approach to research in this field. The findings inform consumer engagement strategies, policies concerning the uptake of professional financial advice and development of the profession.

Funder

Griffith University

Publisher

Wiley

Subject

Economics, Econometrics and Finance (miscellaneous),Finance,Accounting

Reference41 articles.

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4. ASIC. (2014)Report 413: Review of retail life insurance advice. Available from:https://download.asic.gov.au/media/2012616/rep413‐published‐9‐october‐2014.pdf.

5. ASIC. (2019)Report 627: Financial advice: what consumers really think. Available from:https://asic.gov.au/regulatory‐resources/find‐a‐document/reports/rep‐627‐financial‐advice‐what‐consumers‐really‐think/.

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