Integrating health–life balance, job satisfaction and family–work interference among housemaids: Insights through Social Exchange Theory

Abstract

AbstractHousemaids play an essential role in the urban household and support their domestic chores so that urbanites go to work, indirectly contributing to the country's economy. Hence, this study has significance in understanding the impact of work–health balance, work–life balance, family–work interference, job satisfaction, marital status and parental status on job involvement within the framework of Social Exchange Theory among housemaids working in selected dwellings in Bangalore, India. This study aims to determine the influence of work–life and work–health balance on job satisfaction and the impact of moderators as well as the influence of family–work interference on work and health balance and mediators’ impact, finally, the impact of work and health balance, job satisfaction, family–work interference, parental and marital status on job involvement. The data was collected from 571 housemaids working in six apartments in East Bangalore. Attaining job satisfaction from work–health balance and work–life balance is proven true among housemaids. The moderators’ age and parental status have a moderating role. Work–health and work–life balance impact family–work interference and are mediated by employer support. Work–health balance, work–life balance and job satisfaction have a significant relationship with job involvement, whereas family–work interference and parental status are negatively related. Employers recognizing work–health and work–life balance enhance job satisfaction and job involvement among housemaids, benefiting both the housemaids and employers, which is proved in this study.