Author:
L. Boyar Scott,S. Campbell Nathanael,C. Mosley Jr Donald,M. Carson Charles
Abstract
Purpose
– The purpose of this paper is to develop a comprehensive measure of social support to include within and across domain support from the organization, supervisor, coworkers, and family for two types of support, emotional, and instrumental.
Design/methodology/approach
– Four diverse samples were used in an iterative process to develop and provide an initial validation of the 16 dimensions of social support.
Findings
– The results provide support for the development and initial validation of the 16 dimensions of social support.
Research limitations/implications
– A cross-sectional design was used and may be problematic when examining relationships that occur over time. Further, capturing all scales with a single survey could result in common method bias, which may inflate predictive relationships.
Practical implications
– A comprehensive measure of social support can assess the differential effect of various types of social support, which can help in identifying unique work-family variables. The multidimensional measure will allow organizations to better diagnose and address performance issues related to a particular type of support.
Originality/value
– The study develops a comprehensive measure of social support that can be useful for organizations wanting to diagnose potential support-related issues that may impact important outcomes.
Subject
Organizational Behavior and Human Resource Management,Management Science and Operations Research,Applied Psychology,Social Psychology
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