Nurses' perspectives of the patient care experience assessment items using importance–performance analysis
Author:
Affiliation:
1. Bundang CHA Hospital CHA University Pocheon South Korea
2. College of Nursing CHA University Pocheon South Korea
Publisher
Hindawi Limited
Subject
Leadership and Management
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/jonm.13755
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1. Importance values for Importance–Performance Analysis: A formula for spreading out values derived from preference rankings
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3. Sustained Hospital Performance on Hospital Consumer Assessment of Healthcare Providers and Systems Survey Measures
4. Better Together? An Examination of the Relationship Between Acute Care Hospital Mergers and Patient Experience
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