1. When health care isn't caring: Lambda Legal's survey of discrimination against LGBT people and people living with HIV New York Lambda Legal 2010 www.lambdalegal.org/health-care-report
2. Code of Federal Regulations http://www.gpo.gov/fdsys/browse/collectionCfr.action?collectionCode=CFR
3. Human Rights Campaign Healthcare Equality Index 2012 http://www.hrc.org/hei/about-the-healthcare-equality-index
4. The Joint Commission Advancing effective communication, cultural competence and patient- and family-centered care for the Lesbian Gay Bisexual and Transgender (LGBT) Community: A field guide 2011 http://www.jointcommission.org/assets/1/18/LGBTFieldGuide.pdf