Near-Optimality of Coarse Service Grades for Customer Differentiation in Queueing Systems-Reference-Cited by-同舟云学术

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Near-Optimality of Coarse Service Grades for Customer Differentiation in Queueing Systems

Published:2017-12-10 Issue:3 Volume:27 Page:578-595
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Nazerzadeh Hamid¹,Randhawa Ramandeep S.¹

Affiliation:

1. Marshall School of Business; University of Southern California; 3670 Trousdale Pkwy Los Angeles California 90089 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/poms.12818/fullpdf

Reference17 articles.

1. Incentive-compatible revenue management in queueing systems: Optimal strategic delay;Afèche;Manuf. Serv. Oper. Manag.,2013

2. Pricing and priority auctions in queueing systems with a generalized delay cost structure;Afèche;Management Sci.,2004

3. Afèche , P. M. Pavlin 2013 Optimal price-lead time menus for queueswith customer choice: Priorities, pooling & strategic delay

4. Congestion-based lead-time quotation for heterogenous customers with convex-concave delay costs: Optimality of a cost-balancing policy based on convex hull functions;Akan;Oper. Res.,2012

5. Dynamic pricing and lead-time quotation for a multiclass maketo-order queue;Çelik;Management Sci.,2008

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