Emotional rescue: the role of emotional intelligence and emotional labour on well-being and job-stress among community nurses

Author:

Karimi Leila1,Leggat Sandra G.2,Donohue Lisa3,Farrell Gerald4,Couper Greta E.56

Affiliation:

1. Health Services Management; School of Public Health and Human Biosciences; La Trobe University; Melbourne Victoria Australia

2. School of Public Health and Human Biosciences; La Trobe University; Bundoora Victoria Australia

3. School of Nursing and Midwifery; Monash University; Melbourne Victoria Australia

4. School of Nursing and Midwifery; La Trobe University; Bundoora Victoria Australia

5. School of Psychology; Northcentral University; USA

6. Department of Biobehavioral Sciences; University of California (UCLA); California USA

Publisher

Wiley

Subject

General Nursing

Reference68 articles.

1. Emotional intelligence in organizations: a conceptualization;Abraham;Genetic, Social and General Psychology Monographs,1999

2. Emotional labor as a potential source of job stress.

3. Emotional intelligence: a review of the literature with specific focus on empirical and epistemological perspectives;Akerjordet;Journal of Clinical Nursing,2007

4. Emotionality and job performance: implications for personnel selection;Arvey;Research in Personnel and Human Resources Management,1998

5. Emotional labour in service roles: the influence of identity;Ashforth;Academy of Management Review,1993

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