The Big Five and dark triad personality traits as predictors of emotional labour
Author:
Affiliation:
1. Sakarya Business School, Sakarya University, Sakarya, Turkey
2. International Gaming Research Unit, Psychology Department, Nottingham Trent University, Nottingham, UK
3. Graduate School of Business, Sakarya University, Sakarya, Turkey
Publisher
Informa UK Limited
Link
https://www.tandfonline.com/doi/pdf/10.1080/00049530.2024.2389842
Reference56 articles.
1. Kişilik tiplerinin yılmazlığa etkisinde duygusal emeğin aracılık rolü: Istanbul otel işletmelerinde bir uygulama;Akçay S.;Seyahat Ve Otel İşletmeciliği Dergisi,2021
2. Ardıç, K., & Özsoy, E. (2016). Examining the relationships between the dark triad traits and big five personality dimensions. Proceedings of the Fifth European Academic Research Conference on Global Business, Economics, Finance and Banking, İstanbul, Turkey.
3. Emotional labor in service roles: The influence of identity;Ashforth B. E.;Academy of Management Review,1993
4. Kişilik ve duygusal emek arasındaki ilişkilerin belirlenmesi üzerine bir araştırma: Banka çalışanları örneği;Aslan Z.;Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi,2018
5. Associations of personality and emotional intelligence with display rule perceptions and emotional labour;Austin E. J.;Personality & Individual Differences,2008
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3.人才评估人才评估
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