‘Get paid, get out’: online resistance to call centre labour in Canada
Author:
Publisher
Wiley
Subject
Management of Technology and Innovation,Strategy and Management,Human Factors and Ergonomics
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/ntwe.12125/fullpdf
Reference80 articles.
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2. Communities of Resistance and the Use of Newspaper Discussion Boards: Polish Workers in Japanese Foreign Investments;Bancarzewski;New Technology, Work and Employment,2017
3. ‘Diaries, Dunnies and Discipline: Resistance and Accommodation to Monitoring in Call Centres’;Barnes;Labour & Industry,2004
4. The Construction of Control: The Physical Environment and the Development of Resistance and Accommodation Within Call Centres;Barnes;New Technology, Work and Employment,2007
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