What's the problem with patient experience feedback? A macro and micro understanding, based on findings from a three-site UK qualitative study
Author:
Affiliation:
1. Bradford Institute for Health Research; Bradford Teaching Hospitals; Bradford UK
2. Bradford Institute for Health Research; Bradford Teaching Hospitals and School of Psychology; University of Leeds; Leeds UK
Funder
National Institute for Health Research
Publisher
Wiley
Subject
Public Health, Environmental and Occupational Health
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/hex.12829/fullpdf
Reference23 articles.
1. Health Foundation Measuring Patient Experience: Evidence Scan London 2013
2. Instruments to measure patient experience of healthcare quality in hospitals: a systematic review;Beattie;Syst Rev,2015
3. Instruments to measure the inpatient hospital experience: a literature review;Edwards;Patient Exp J,2015
4. NHS England 2014 https://www.england.nhs.uk/ourwork/pe/fft/
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