The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers-Reference-Cited by-同舟云学术

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The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers

Published:2017-11-13 Issue:2 Volume:27 Page:323-349
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Letizia Paolo¹^ORCID,Pourakbar Morteza²,Harrison Terry³

Affiliation:

1. Stokely Management Center; University of Tennessee; Knoxville Tennessee 37996 USA

2. Rotterdam School of Management; Erasmus University; Burgemeester Oudlaan 50 3062 PA Rotterdam The Netherlands

3. Supply Chain and Information Systems; Penn State University; University Park Pennsylvania 16802 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/poms.12799/fullpdf

Reference47 articles.

1. Selling with money-back guarantees: The impact on prices, quantities, and retail profitability;Akçay;Prod. Oper. Manag.,2013

2. When to carry eccentric products? optimal retail assortment under consumer returns;Alptekinoğlu;Prod. Oper. Manag.,2014

3. The bright side of supplier encroachment;Arya;Market. Sci.,2007

4. Browse-and-switch: Retail-online competition under value uncertainty;Balakrishnan;Prod. Oper. Manag.,2014

5. Integrated inventory pooling for firms servicing both on-line and store demand;Bendoly;Comput. Oper. Res.,2004

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