IS EMOTIONAL LABOR MORE DIFFICULT FOR SOME THAN FOR OTHERS? A MULTILEVEL, EXPERIENCE-SAMPLING STUDY

Author:

JUDGE TIMOTHY A.,WOOLF ERIN FLUEGGE,HURST CHARLICE

Publisher

Wiley

Subject

Organizational Behavior and Human Resource Management,Applied Psychology

Reference104 articles.

1. Emotional dissonance in organizations: Antecedents, consequences, and moderators;Abraham;Genetic, Social, and General Psychology Monographs,1998

2. Negative affectivity: Moderator or confound in emotional dissonance-outcome relationships;Abraham;Journal of Psychology,1999

3. The impact of emotional dissonance on organizational commitment and intention to turnover;Abraham;Journal of Psychology,1999

4. Emotional labor in service roles: The influence of identity;Ashforth;Academy of Management Review,1993

5. What is the central feature of extraversion? Social attention versus reward sensitivity;Ashton;Journal of Personality and Social Psychology,2002

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