The effect of religiosity on customer's response to service failure: Belief‐in‐fate, forgiveness, and emotional wellbeing-Reference-Cited by-同舟云学术

The effect of religiosity on customer's response to service failure: Belief‐in‐fate, forgiveness, and emotional wellbeing

Published:2022-01-22 Issue: Volume: Page:
ISSN:0022-0078
Container-title:Journal of Consumer Affairs
language:en
Short-container-title:Journal of Consumer Affairs

Author:

Sarofim Samer¹,Tolba Ahmed²,Kalliny Morris³

Affiliation:

1. Department of Marketing and Logistics, Craig School of Business California State University Fresno California USA

2. School of Business The American University in Cairo Cairo Egypt

3. Rohrer College of Business Rowan University Glassboro New Jersey USA

Publisher

Wiley

Subject

General Economics, Econometrics and Finance,Sociology and Political Science

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/joca.12433

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