Enacting the internet and social media on the public sector's frontline-Reference-Cited by-同舟云学术

Enacting the internet and social media on the public sector's frontline

Published:2015-11 Issue:3 Volume:30 Page:190-208
ISSN:0268-1072
Container-title:New Technology, Work and Employment
language:en
Short-container-title:New Technology, Work and Employment

Author:

Mearns Graeme William,Richardson Ranald,Robson Liz

Publisher

Wiley

Subject

Management of Technology and Innovation,Strategy and Management,Human Factors and Ergonomics

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/ntwe.12054/fullpdf

Reference85 articles.

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3. Ayres , S. 2013 Social Media for Social Care: A Guide to Online Tools Guardian Professional http://www.theguardian.com/local-government-network/2013/jun/03/social-media-social-care-councils

4. Entrapped by the “Electronic Panoptican”? Worker Resistance in the Call Centre;Bain;New Technology, Work and Employment,2000

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