Negative reviews online: an exploratory analysis of patient complaints about dental services in Western Australia-Reference-Cited by-同舟云学术

Negative reviews online: an exploratory analysis of patient complaints about dental services in Western Australia

Published:2021-12-23 Issue: Volume: Page:
ISSN:0045-0421
Container-title:Australian Dental Journal
language:en
Short-container-title:Australian Dental Journal

Author:

Kroon M¹²,Park JS¹³^ORCID

Affiliation:

1. International Research Collaborative ‐ Oral Health and Equity The University of Western Australia Crawley Western Australia Australia

2. UWA Law School The University of Western Australia Crawley Western Australia Australia

3. UWA Dental School The University of Western Australia Nedlands Western Australia Australia

Funder

Australian Dental Research Foundation

Publisher

Wiley

Subject

General Dentistry

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/adj.12893

Reference25 articles.

1. Australian Health Practitioner Regulation Agency (AHPRA). Dental Board of Australia ‐ Statistics. In: Secondary Australian Health Practitioner Regulation Agency (AHPRA) ed. Secondary Dental Board of Australia ‐ Statistics 2020. Available at:https://www.dentalboard.gov.au/About‐the‐Board/Statistics.aspx.Accessed September 2020.

2. Australian Institute of Health and Welfare (AIHW). Oral health and dental care in Australia. In: Secondary Australian Institute of Health and Welfare (AIHW) ed. Secondary Oral health and dental care in Australia 2020. Available at:https://www.aihw.gov.au/reports/dental‐oral‐health/oral‐health‐and‐dental‐care‐in‐australia/contents/dental‐workforce.Accessed September 2020.

3. Eight Questions About Physician-Rating Websites: A Systematic Review

4. Patients’ Evaluations of Health Care Providers in the Era of Social Networking: An Analysis of Physician-Rating Websites

5. The Impact of Social Media on Negative Online Physician Reviews: an Observational Study in a Large, Academic, Multispecialty Practice

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