Staffing the Reference Desk in the Largely-Digital Library-Reference-Cited by-同舟云学术

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Staffing the Reference Desk in the Largely-Digital Library

Published:1999-09-30 Issue:66 Volume:31 Page:141-163
ISSN:0276-3877
Container-title:The Reference Librarian
language:en
Short-container-title:The Reference Librarian

Author:

Coffman Steve,Saxton Matthew L.

Publisher

Informa UK Limited

Subject

Library and Information Sciences

Link

http://www.tandfonline.com/doi/pdf/10.1300/J120v31n66_13

Reference15 articles.

1. The Shape of Services to Come: Values-Based Reference Service for the Largely Digital Library

2. Bunge, Charles A. “Gathering and Using Patron and Librarian Perceptions of Question-Answering Success,”. Evaluation of Public Services and Public Services Personnel: Papers Presented at the Allerton Park Institute. 1990. pp.65Champaign: University of Illinois Graduate School of Library and Information Science.

Cited by 9 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Library Hospitality: Some Preliminary Considerations;The Library Quarterly;2011-10

2. Text 4 answers: a collaborative service model;Reference Services Review;2010-05-18

3. Initiating engineering outreach reference services: background and practice;Reference Services Review;2007-05-15

4. Staffing Needs of the Reference Desk at the University of Tennessee at Chattanooga;Public Services Quarterly;2006-07-20

5. A conceptual framework and open research questions for chat-based reference service;Journal of the American Society for Information Science and Technology;2005

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