The ARL “LibQUAL+” Pilot Project
Author:
Affiliation:
1. Texas A&M University, USA
Publisher
Informa UK Limited
Subject
Library and Information Sciences,Public Administration
Link
https://www.tandfonline.com/doi/pdf/10.1300/J111v35n04_10
Cited by 6 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Library Assessment and Impact;Reference Module in Social Sciences;2024
2. Actualidad en estudios LibQUAL+®: paradigmas de la biblioteca informativa y social-creadora y cuestión de género como reflejos de la realidad social;Revista española de Documentación Científica;2020-06-11
3. The Effects of Instructor Service Performance, Immediacy, and Trust on Student–Faculty Out-of-Class Communication;Marketing Education Review;2015-05-04
4. An independent assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+™ scale;The Service Industries Journal;2012-12
5. An epistemological critique of gap theory based library assessment: the case of SERVQUAL;Journal of Documentation;2008-07-25
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