The Relative Impact of Service Quality on Service Value, Customer Satisfaction, and Customer Loyalty in Korean Family Restaurant Context
Author:
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
http://www.tandfonline.com/doi/pdf/10.1300/J149v06n01_03
Reference78 articles.
1. The Antecedents and Consequences of Customer Satisfaction for Firms
2. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
3. Small, high cost countries′ strategy for attracting MNCs’ global investments
4. Customer loyalty and complex services
Cited by 42 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Exploring the Drivers of Experience Relational Outcomes Among Eatertainment Restaurant Customers;International Journal of Hospitality & Tourism Administration;2024-09-07
2. How does the consumer choose a restaurant? An overview of the determinants of consumer satisfaction;Food Research International;2024-06
3. The effects of multidimensional perceived heritage on customer behavior across independent and franchise restaurant contexts;Journal of Foodservice Business Research;2023-07-30
4. How Do Food Neophobia and Neophilia Moderate the Effect of Local Food Quality on Dining Satisfaction and Post-Dining Behavioral Intention in the Perspective of Sustainable Gastronomy Tourism?;Sustainability;2023-06-13
5. The Effect of Sustainable Human Resource Management Practices on Customer Satisfaction, Service Quality, and Institutional Performance in Hotel Businesses;Sustainability;2023-05-18
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3