Traditional Versus Room Service Menu Styles For Pediatric Patients

Author:

Wadden Krista1,Wolf Bernice1,Mayhew Alain2

Affiliation:

1. Food and Nutrition Services, The Children’s Hospital of Eastern Ontario, Ottawa, ON

2. Research Consultant, Nutrition and Food Services, The Ottawa Hospital, Ottawa, ON

Abstract

Purpose: To compare patient satisfaction with a room service (RS) menu style versus a traditional menu (TM) in a Canadian pediatric hospital. Methods: A sample of 20 subjects (Group A) was surveyed before implementation of the RS menu and a second sample of 20 subjects (Group B) was surveyed after implementation. Results: All subjects in Group B rated overall satisfaction with meals as greatly exceeding or exceeding expectations after implementing the new menu style. Also, 65% of Group B subjects rated quality of food as greatly exceeding or exceeding their expectations after the intervention. Conclusions: To improve meal satisfaction for pediatric oncology and hemodialysis patients, the RS menu style is a worthwhile option.

Publisher

Dietitians of Canada

Subject

Nutrition and Dietetics,General Medicine,Medicine (miscellaneous)

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