ChatGPT paraphrased product reviews can confuse consumers and undermine their trust in genuine reviews. Can you tell the difference?

Author:

Xylogiannopoulos Konstantinos F.ORCID,Xanthopoulos PetrosORCID,Karampelas Panagiotis,Bakamitsos Georgios A.ORCID

Publisher

Elsevier BV

Reference54 articles.

1. Generating sentiment-preserving fake online reviews using neural language models and their human- and machine-based detection;Adelani,2020

2. Detecting deceptive reviews using generative adversarial networks;Aghakhani,2018

3. Amazon, booking.com, expedia group, glassdoor, tripadvisor, and trustpilot launch first global coalition for trusted reviews,2023

4. Reviews without a purchase: Low ratings, loyal customers, and deception;Anderson;Journal of Marketing Research,2014

5. Authentic versus fictitious online reviews: A textual analysis across luxury, budget, and mid-range hotels;Banerjee;Journal of Information Science,2017

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