Organisational impression congruence: A conceptual model of multi-level impression management operation in sports service organisations-Reference-Cited by-同舟云学术

Organisational impression congruence: A conceptual model of multi-level impression management operation in sports service organisations

Published:2016-12-01 Issue:5 Volume:19 Page:492-505
ISSN:1441-3523
Container-title:Sport Management Review
language:en
Short-container-title:Sport Management Review

Author:

Brandon-Lai Simon A.¹,Armstrong Cole G.²,Ferris Gerald R.³

Affiliation:

1. Sport Management Department, School of Professional Studies, SUNY Cortland, 47 Pashley Drive , Cortland, NY, 13045, United States

2. Department of Kinesiology, College of Applied Sciences and Arts, San José State University, Spartan Complex, SPX 102, San José, CA, 95192, United States

3. Department of Management, College of Business, Florida State University, Rovetta Building B242 , Tallahassee, FL, 32306, United States

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Tourism, Leisure and Hospitality Management,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1016/j.smr.2016.06.002

Reference92 articles.

1. Creating revenue via Organisational 'Brandpression' Management (OBpM): a marriage of brand management and impression management in professional sport

2. “Scandalous!”: Reputation, impression management, and employee assistance programs (EAPs) in the NBA

3. Behavioural responses to customer satisfaction: an empirical study

4. Corporate marketing

5. Something to prove: reputation in teams

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