Linking team learning climate to service performance: The role of individual- and team-level adaptive behaviors in travel services
Author:
Publisher
Elsevier BV
Subject
Strategy and Management,Tourism, Leisure and Hospitality Management,Transportation,Development
Reference85 articles.
1. Organizational learning and hotel performance: The role of capabilities' hierarchy;Ali;International Journal of Hospitality Management,2019
2. Influence of organizational learning culture on knowledge worker's motivation to transfer training: Testing moderating effects of learning transfer climate;Banerjee;Current Psychology,2017
3. Organizational learning culture, learning transfer climate and perceived innovation in Jordanian organizations;Bates;International Journal of Training and Development,2005
4. Transforming hotels into learning organisations: A new strategy for going global;Bayraktaroglu;Tourism Management,2003
5. Effects of a mastery versus competitive motivation situation on learning;Bergin;The Journal of Experimental Education,1995
Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. How does occupational stigma and work dirtiness inhibit hotel front-line employees’ proactive customer service performance and its solutions;Tourism Management;2024-10
2. Does too much or too little task conflict hurt service performance? A multilevel curvilinear model;Personnel Review;2024-08-16
3. Motivation and Barriers for Organisational Learning in Tourism Businesses at the Threshold of a New Era;Advances in Human Resources Management and Organizational Development;2024-06-28
4. The Effects of Internal Marketing Climate On Hotel Effectiveness and Competitive Excellence;Cornell Hospitality Quarterly;2023-11-30
5. A meta-analysis of the relationship between service teamwork mechanisms and customer service outcomes;Journal of Service Management;2023-10-31
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3