An integrative approach to enhancing customer value and corporate performance in the international hotel industry-Reference-Cited by-同舟云学术

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An integrative approach to enhancing customer value and corporate performance in the international hotel industry

Published:1999-09 Issue:3 Volume:18 Page:261-272
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Brotherton Bob,Adler Gerrie

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference60 articles.

1. Internationalisation;Alexander;Service Industry Journal,1996

2. Marketing management bases for international market segmentation;Baalbaki;International Marketing Review,1993

3. Baldwin, C.Y., Clark, K.B., 1997. Managing in an age of modularity. Harvard Business Review 84–93.

4. Implications of standardisation in global markets;Barker,1994

5. Firm resources and sustained competitive advantage;Barney;Journal of Management,1991

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2. Improving service management in budget hotels;International Journal of Hospitality Management;2015-08

3. Finance, Marketing, Management and Strategy Planning. A Qualitative Research Method Analysis of Case Studies in Business Hotels in Patras and in Athens;Procedia Economics and Finance;2014

4. Critical issues of globalisation in the international hotel industry;Current Issues in Tourism;2013-01-18

5. Energy benchmarking in support of low carbon hotels: Developments, challenges, and approaches in China;International Journal of Hospitality Management;2012-12

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