1. Performance measurement in service businesses revisited;Brignall;International Journal of Service Industry Management,1996
2. Buhalis, D. (2003). eTourism: Information technology for strategic tourism management. London: Pearson Education.
3. Casarin, F. (2001). Tourism distribution channels in Europe: A comparative study. In D. Buhalis & E. Laws (Eds.), Tourism Distribution Channels: Practices, Issues and Transformations (pp. 137-150). London: Continuum.
4. Channel Management is General Management;Cespedes;California Management Review,1988
5. The Performance of Marketing Alliances between the Tourism Industry and Credit Card Issuing Banks in Taiwan;Chen;Tourism Management,2005